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الكعبة المشرفة

Murshid... your companion for performing rituals safely and peacefully

Your trusted companion on the Hajj and Umrah journey — we connect you with trusted guides and simplify the management of pilgrims’ affairs to ensure a safe, comfortable, and specialized experience.

About Murshid

About Murshid Platform

Murshid electronic platform and app focus on managing the affairs of guidance, lost and missing pilgrims during Hajj and Umrah, helping pilgrims reach their destinations through a qualified team and guidance offices while considering individual differences.

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مكة المكرمة
Murshid
Participation in the Hajj Field 1445 AH
Our Services

Services provided by Murshid App

Murshid App is your all-in-one guide for a safe and comfortable Hajj and Umrah journey — providing full support, guidance, and security.

تواصل مرئي مع المرشدين
Video communication with guides
Through Murshid App, you can have video calls with our guides’ team, providing you with personalized and effective guidance.
التوجيه الفوري للتائهين
Instant guidance for the lost
We provide a service for reporting lost cases and requesting direct assistance from qualified guides to support pilgrims and visitors.
خريطة مكاتب الإرشاد
Map of guidance offices and guides
Through Murshid App, you can view the locations of guides and offices on the map and contact them directly.
محتوى توجيهي متنوع
Diverse guidance content
Murshid App provides you with important information and guidance content in the form of photos and videos covering all aspects of your journey as a pilgrim or visitor.
التوصيل لمقر الإقامة
Transportation to accommodation
Murshid App allows you to request transportation to your residence if needed, according to the stated terms and conditions.
مقرات السكن ومواعيد السفر
Accommodation and travel schedules
With Murshid App, you can view your accommodation details and upcoming travel dates.
Transportation Means

Travel comfortably and safely

We provide comfortable and safe transportation that connects you to every stop in your journey.

سيارة نقل
Transport Car
 مرشد ميداني
Field Guide
 عربة جولف
Golf Cart
 كرسي متحرك
Wheelchair
 باصات
Buses
Join as a Service Provider

Why become a service provider in Murshid?

Join as a service provider in “Murshid” and expand your business through a trusted platform that serves pilgrims and visitors professionally.

Wider reach to the Guests of Allah
  • Expand your customer base by reaching pilgrims and visitors seeking trusted guidance and support services through our platform.
Efficiently organize and manage your work
  • Benefit from advanced technological tools in “Murshid” to manage appointments, organize cases, and communicate easily with your team and pilgrims.
Boost your credibility and trust
  • Being part of the certified “Murshid” network enhances your reputation and ensures greater reliability and trust from pilgrims and visitors.
Enduring rewards
  • Every service you offer through “Murshid” is a chance for ongoing reward — help pilgrims and make your work a path to continuous good deeds.
Join us as a Service Provider
مزود خدمة مرشد
Our Features

What makes Murshid App unique?

From certified guides to accurate trip management — here’s what sets us apart.

لغة مشتركة
Shared language
At Murshid, our guides speak English, Hindi, Bangladeshi, Malay, and other languages — even sign language.
Clock
Available 24/7
The “Murshid” team is ready to assist you anytime — whether you need an inquiry, urgent help, or guidance during your journey, we’re here 24/7 with professionalism and care.
مرشد كبار السن
Senior pilgrims guide
With Murshid, you can register senior pilgrims’ details to help ensure a safe and comfortable Hajj for them.
مرشد بالخريطة
Guide on the map
Find guidance offices and nearby guides with one click through Murshid App.
مرشد حلقة الوصل
Murshid as a link
Murshid connects pilgrims and visitors with guidance offices and Hajj and Umrah centers.
باركود خاص
Personal barcode
Once you register in Murshid App, you’ll get a personal barcode for submitting reports and identifying yourself.
مرشد يطمئن
Murshid reassures
Register your arrival and departure dates and your residence address in Makkah or Madinah to reassure your loved ones.
مرشد يطوى المسافات
Murshid shortens distances
Wherever you are, Murshid delivers the service to you.
واجهة التطبيق
Pilgrims App

Download Pilgrims App

  • Live tracking for your guide and support team
  • Instant reporting for lost and missing cases
  • Interactive maps for holy sites and gathering areas
  • Important alerts and instructions for a safe and smooth journey
Google Play App Store
واجهة المزود
Service Provider App

Download Service Provider App

  • Manage and monitor guides’ daily tasks efficiently
  • Integrated tracking system for pilgrims and visitors
  • Receive and manage lost and missing cases reports
  • Instant and direct communication with the central team
Google Play App Store
How it works

How Murshid App works

The following video explains how to use Murshid App

Cover
FAQ

Everything you want to know about Murshid

“Murshid” is your comprehensive digital companion for the Hajj and Umrah journey. It connects you with qualified and trusted guides, provides support for lost and missing cases, and simplifies your journey details to ensure safety and comfort.

We provide guidance, video communication, interactive maps, instant reporting, and coordination with specialized offices throughout your journey.

Yes, the app is available for pilgrims, Umrah performers, and visitors, while considering individual needs and differences.

Through the app, the “Contact Us” page, or the social channels shown at the bottom of the site.

Yes, it’s available on App Store and Google Play through the links in the “Download App” section.
مرشد
Our Numbers

Murshid in Numbers: A Story of Success and Trust

At Murshid, we take pride in supporting and facilitating the journey of the Guests of Allah — a testament to our commitment to providing a safe and comfortable spiritual experience.

+1400
Number of pilgrims and visitors served
+80
Number of qualified and certified guides on the platform
+190
Number of handled cases (lost and missing families)