About Us

About Murshid

About Murshid Platform

Murshid electronic platform and app focus on managing the affairs of guidance, lost and missing pilgrims during Hajj and Umrah, helping pilgrims reach their destinations through a qualified team and guidance offices while considering individual differences.

Download App

Murshid

Participation in the Hajj Field 1445 AH

Our Vision

To be the world’s leading digital platform in facilitating the Hajj and Umrah journey, providing a safe and seamless guidance experience for all guests, and empowering them with the latest technological solutions and continuous support.

Our Mission

Harnessing technology to connect pilgrims and Umrah performers with a network of qualified guides, providing integrated tools to manage their affairs and ensure their safety, and delivering comprehensive logistical and guidance support for an exceptional service model.

Our Services

Services provided by Murshid App

Murshid App is your all-in-one guide for a safe and comfortable Hajj and Umrah journey — providing full support, guidance, and security.

Video communication with guides

Through Murshid App, you can have video calls with our guides’ team, providing you with personalized and effective guidance.

Instant guidance for the lost

We provide a service for reporting lost cases and requesting direct assistance from qualified guides to support pilgrims and visitors.

Map of guidance offices and guides

Through Murshid App, you can view the locations of guides and offices on the map and contact them directly.

Diverse guidance content

Murshid App provides you with important information and guidance content in the form of photos and videos covering all aspects of your journey as a pilgrim or visitor.

Transportation to accommodation

Murshid App allows you to request transportation to your residence if needed, according to the stated terms and conditions.

Accommodation and travel schedules

With Murshid App, you can view your accommodation details and upcoming travel dates.

Pilgrims App

Download Pilgrims App

Live tracking for your guide and support team
Instant reporting for lost and missing cases
Interactive maps for holy sites and gathering areas
Important alerts and instructions for a safe and smooth journey

Service Provider App

Download Service Provider App

Manage and monitor guides’ daily tasks efficiently
Integrated tracking system for pilgrims and visitors
Receive and manage lost and missing cases reports
Instant and direct communication with the central team

How it works

How Murshid App works

The following video explains how to use Murshid App

FAQ

Everything you want to know about Murshid

“Murshid” is your comprehensive digital companion for the Hajj and Umrah journey. It connects you with qualified and trusted guides, provides support for lost and missing cases, and simplifies your journey details to ensure safety and comfort.

We provide guidance, video communication, interactive maps, instant reporting, and coordination with specialized offices throughout your journey.

Yes, the app is available for pilgrims, Umrah performers, and visitors, while considering individual needs and differences.

Through the app, the “Contact Us” page, or the social channels shown at the bottom of the site.

Yes, it’s available on App Store and Google Play through the links in the “Download App” section.

Our Numbers

Murshid in Numbers: A Story of Success and Trust

At Murshid, we take pride in supporting and facilitating the journey of the Guests of Allah — a testament to our commitment to providing a safe and comfortable spiritual experience.